What will you do differently next . In January or February of this year an idea for a new project emerged. Without having carried out a proper market study, I just jumped in. Throughout the year the bet became increasingly larger in the form of accumulated product inventory. Take the […]
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While personal assistance is crucial in complex cases, for simpler issues customers often prefer the convenience of self-service tools like account portals, FAQs, and chatbots . This is especially true for digital natives, i.e. Millennials and the younger generation. Almost half of customers reveal that they would be willing to […]
Watching Jim Irwin land on the moon. For example, has become one of those iconic pieces of history. That have believable photograph. That remain relevant today. In times when peace and democracy are threatened. Photos showing the alliance of Winston Churchill, Joseph Stalin and Franklin D. Roosevelt meeting for the […]
