If you are marketing a product or service, having a live support system on your website provides great support in gaining new customers. The live support system can be integrated into your site with a small add-on. Thanks to live support; you can track all the movements of the visitors visiting your website and respond to them quickly and instantly. So, what are the 3 best live support plugins? And what are their differences and features, here is the answer…
How Does Ondestek Work, What Are Its Features?
If you are looking for a live support system that operates in Turkey and is completely Turkish-made; you can first stop at Ondestek. Ondestek is a software developed by Turkish engineers at the ODTÜ Teknokent R&D Center. The system works well on all mobile devices and desktop computers. Its basic features are;
Easy integration,
Instant Support Plugins information about
website visitors regarding IP, country, city, and which pages they are visiting,
Keeping statistics about customer representatives and visits,
Providing quick responses even c level contact list when you are not in the system with the smart assistant,
Recording of all chat history,
Multi-site and multi-customer representative integration.
All you need to do to set up the how to set currency exchange rate plugin settings? system in question is to download the plugin from the Ondestek website and install the plugin in the plugins section of your site. You can also get live support for the installation if you wish. You can use the system for a single customer representative, albeit in a limited way, for free. Of course, you need to buy the paid version to use all the features of the system.
How Does Jivochat Work, What
Another plugin you can use for live support is Jivochat; the platform has just entered the Turkish market, but it frequently appears on social media with its ads. So, what are the basic features of Jivochat?
It allows you to get information about website visitors’ IP, country, region and which page they are visiting,
It has the ability to integrate malaysia numbers list multiple sites and multiple customer representatives,
It has a system for recording statistical information and chat history for customer representatives.
Finally, let’s get to know Zendesk. We are talking about an application that can perhaps be considered among the firsts of the sector. It works in a truly professional manner. However, today it is not completely free as it used to be. However, you can integrate the system into your site with a 30-day trial version and test what kind of results you can get. We can list the basic features of Zendesk as follows: