The surprising suspension of Viva Air flights has left approximately 300 Peruvian citizens stranded . Therefore, an investigation process led by the Indecopi Inspection Directorate was initiated , with the aim of safeguarding the interests of customers. Who could not board their flight with the airline. Violation of the Consumer Code For José Carlos Vela , who is head of Indecopi Lima Norte he expressed that his management has initiated supervisory actions, which will lead to the initiation of a sanctioning procedure, in which not only can the airline be fined for violation of the Code.
What benefits can those affected receive?
The official pointed out that there is no need for the 400 Peruvians. Who have been affected to file their corresponding complaint with the competent authorities and thus be favored. By the reimbursement of the expenses generated by the Taiwan Phone Number Data suspension of flights. “At this time we are collecting information from the airline itself and the General Directorate of Civil Aeronautics of the MTC to cross-reference information. So that, in our sanctioning procedure, these compensatory measures can be ordered for the benefit of the passengers,” he communicated.
How long does it take to make a Viva Air refund?
Considering what was explained by According to Indecopi, the sanctioning procedures can take around 120 business days to be resolved. “In circumstances like this, we give every priority. So that the procedure is conclude as soon as possible and Australia WhatsApp Number List not wait for the legal deadline. What we want is for Viva Air to be able to assume its responsibility ”, he concluded. We want to inspire other women to become aware of the power they have. Providing them with inspiration, advice and a network of contacts. To awaken in them a passion for technology and online business.
